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@proxos666 "There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance." I have the same issue.
My account name is: "Segimer".
You need to reset the password on the linked EA account that account has the persona darthmalerius (not Malerius93 your posting on now) that EA account uses a hotmail email
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
- 4 years ago@proxos666
"There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support "
Havent played in 3 years, cannot subscribe..
Account username: Zabograd - 4 years ago
Hello! I have the same issue. Tried changing the password, logging in with incognito, and contacting support. I tried sending in the screenshots needed for the steam support process but haven't heard anything back. My swtor username is yummymexxi. Thank you!
- proxos6664 years agoHero+
Your account has been sent to studio for fixing ( there is no timeframe ) they should email when it is fixed
to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted
- proxos6664 years agoHero+
Support cannot see an email from you , they can see you called previously, they said if you call again and request to upload the screenshots whilst on the phone to an ea ticket will be best and quickest to get this sorted for you
- 4 years ago@proxos666
Thank you for the response.
No email yet unfortunately (Havent received a SWTOR email since 2018).. ☹️
Is it possible to call by phone even tho I am unsubbed to get it resolved and sub that way??
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