Forum Discussion

12 months ago

"There is an issue with your Electronic Arts account" error message. Help?

Hello. I keep getting the message "There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support for further assistance." when...

proxos666

Hero+

12 months ago

@braveheart002

likely there is another ea account and its disabled, the linked ea account is likely using the same email address used to create the swtor account originally

If need give swtor support a call when the lines are open and they can help resolve this for you

https://answers.ea.com/t5/General-Discussion-Technical/Getting-help-with-SW-TOR-from-another-country/td-p/12368405