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Luma_Kerrie's avatar
Luma_Kerrie
Newcomer
21 hours ago

Trying to get back my account

So after a couple of years of not playing the game, I wanted to get back only to find out that... That I forgot my password. So I tried to reset it, but here is where the real problem showed up...

I need my security access code to reset the password, but the SW app is not working on my phone, so I have no idea how to set a new password. I cannot contact support through the game because I can't get inside the game. 

Is there anything I could do to get my account back? 

3 Replies

  • proxos666's avatar
    proxos666
    Hero+
    4 hours ago

    support @ swtor.com however if you email them with this issue , i expect they will reply asking you to call when the lines are open

  • Luma_Kerrie's avatar
    Luma_Kerrie
    Newcomer
    8 hours ago

    They don't have a support line for my country. But maybe I can try one for the others... I'm trying to find some sort of email support though; it would be easier, but I'm not sure if one exists. 

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