Where are you up to in the class story ? there is a while there he will be gone until he is rescued , this occurs around belsavis I believe
I've finished the whole BH story, Ilum, Makeb, Ziost and still nothing ...
"Funny" thing is I've been able to reach someone via mail support who told me that I had already started KoTFE, which I didn't (since I already had the "play" button to hit, to start chapter 1) then answered me that I should play the whole extension then get back Torian (probably with the return terminal). So, I finally did start the extension (following the advice I just received), then received another message 15 mins later telling me that since I had accepted to start the extension and had the warning telling me that I would lose all my pre-KoTFE companions, then finishing his story quests and dialogues would be lost forever and I could never get this damn presence buff ...
I think EA is trying to play with my nerves ...
