5-star Rotta Mk7 Mats...so you're not giving them to us BUT
You purposefully didn't tell us in advance. It's the way it was working for 2 eras before, it's the way it's apparently working going forward. So it's CLEAR that this was PURPOSEFULLY done so we would continue to buy episode pass and episode pass+ and spend crystals THINKING that we would be receiving something that you had no intention of ever giving us and that you INTENTIONALLY hid the fact that you weren't going to give us these materials because you knew it would reduce the amount of episode passes and pass+ that were going to be purchased.
This is straight up wrong.
On some basis...we MAY understand, ok...these guys are for a GL and so maybe you don't want to make leveling these characters as easy because of this. THAT SAID, YOU SHOULD HAVE TOLD US BEFORE WE MADE THE PURCHASES OR SPENT THE CRYSTALS. This way, everyone is clear on what you're doing and everyone is making the purchase with the proper expectation for what they are going to receive.
There will be consequences.
All that said, if you're not giving us the Mk7 mats, there should be some form of make-right for this. Refunds of the episode passes, pass+, crystals spent on shards in SOME form (crystals, relic mats, etc.).
There will STILL be consequences, because guys...this is greedy and immoral and wrong what you've done. I honestly want to just stop playing because why would I support bad people and bad habits? But I'm part of a community here, and it's not THEIR fault that you guys are immoral scumbags. But...at least if you do some kind of make-right, whatever that looks like if it's not Mk7, you may make those who choose to stay after this fiasco feel 3.7% less terrible about it.