All Buyers Be Cautious
Please note that I am still trying to work this out with EA Help and the Bug Report team, but after a week I am losing hope on a resolution. Here is the issue I had last week and my cautionary tale...
Forum Discussion
I had an issue with with the Web exclusive Malgus pack which gives 40 of his shards (roughly £25/30 by memory) and some relic materials. It charged me twice!
instead of giving my money back for the second purchase (which I didn’t even know had gone through nor authorised) i received the amount in crystals which I worked out to be well below what you would pay if just buying crystals anyway.
Opened a ticket and never heard a response back. It seems More often than not when actually trying to talk to Capital Games it’s complacency at best and negligent at worst.
instead of giving my money back for the second purchase (which I didn’t even know had gone through nor authorised) i received the amount in crystals which I worked out to be well below what you would pay if just buying crystals anyway.
Opened a ticket and never heard a response back. It seems More often than not when actually trying to talk to Capital Games it’s complacency at best and negligent at worst.
