Any Update on the In-Game Store Purchase Issue?

Question

Hi everyone, I wanted to ask if there has been any update regarding the ongoing issue with purchases in the in-game store. This problem has been happening for quite some time now, and many players are still unable to make purchases normally.We understand that technical issues can take time to resolve, but it would be greatly appreciated if CG/EA could provide some information about the current status of the issue. Is there an estimated timeframe for a fix? How much longer are we expected to wait? Even a brief update from the team would be helpful, as right now it feels like there is very little information about what is being done to resolve this. Thanks.

timpetus · Answer

Strangely enough, you don't mention what the issue actually is.

darthtapion · Answer

Hi bro. players can’t purchase anything through the in-game store. The issue with the in-game store has actually been going on for over two months now, and there have been multiple reports from players experiencing the same problem. CG acknowledged the issue about three weeks ago, but there hasn’t been any update since then.

Forum Discussion

Any Update on the In-Game Store Purchase Issue?

Hi everyone, I wanted to ask if there has been any update regarding the ongoing issue with purchases in the in-game store. This problem has been happening for quite some time now, and many players are still unable to make purchases normally.

We understand that technical issues can take time to resolve, but it would be greatly appreciated if CG/EA could provide some information about the current status of the issue.

Is there an estimated timeframe for a fix? How much longer are we expected to wait? Even a brief update from the team would be helpful, as right now it feels like there is very little information about what is being done to resolve this. Thanks.

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