banned due to a hacker

this message is addressed to @ultra since from what I understand it can provide information regarding bans and bans. Hello before contacting you I tried to contact CG_LucifersDaddy but I learned two weeks later that he cannot answer since he is no longer there so I am sending you a message because it has been 2 weeks since my access to Star Wars Galaxy of Heroes is prohibited so you should know that I have never cheated in my entire life and according to an email from EA support a certain blackdude001 hacked my account he is surely the person responsible for all the mess that was done to my account I would like to recover my account because I have been playing this game since its release in 2015 I have invested a lot of time and money in it I would also like to avoid being the victim of an injustice j 've always been a good player, fair play, thank you very much