Bonus crystals
You lied to the players. The action says: buy a box of crystals with a bonus of 25% and unlock a box of crystals with a bonus of 50%. I bought a 25% bonus box. Where's the 50% bonus box? ...
Forum Discussion
more like just incompetency or negligent behavior from EA side. wait official respond, if it is intended or not, if their fault you can argue if you knew this would happen you wouldn't have made the purchase and apply for a refund. they are legally obliged to return it
