I purchased LSB 8 through the in game store. I already had a R7 Palpatine but I was buying this to get the R3 Thrawn. The purchase went through and I have a receipt for it, but it did not apply to my account.
Ally code: 755-324-192
If you're talking about the Shadows of the Empire LSB, you don't get R3 Palpatine and Thrawn... You get R3 of a bunch of Rebel characters who are needed to complete their Journey Guides. There is no bundle that'll give you a R3 Thrawn/Palpatine as they're Journey Guide characters.
When you click on the banner it'll show the list of characters/ships that will be provided
