Forum Discussion

Rising Novice

2 months ago

Charged for Jedi Temple Guard pack

Hi all. I went on live chat with EA and they've told me to raise it here? I was charged for the JTG pack despite it saying it's free with a promo code? I had no way of putting any code in before pa...

feedback

EA_Gunner

EA QV Team

2 months ago

Have you applied the code before confirming the purchase?

Dollfhin
Rising Novice
2 months ago
When I went to add my paypal details as a payment method, the order confirmed without allowing me to enter the promo code. I saw the promo code option prior to click "add payment details", but then it seems to have just skipped from Order > Payment Details Add > Login to Paypal > Paid.