It's unfortunate that things have reached such high frustration levels from people.
I love this game for the potential I see with it, and there are a lot of great things but there are some glaring things that I have with the game such as the gear grind (takes so long to gear a character, and by the time you do it feels almost useless due to the power creep), balancing issues causing such a high percentage of characters to feel like they aren't useful anywhere (soon it will be just in territory battles after the release of the dark side, which just isn't good enough in my opinion), late notices on some events (I understand some events can be good from their end, but they are overdoing it for my comfort), power creep, and some much needed QoL that feels long overdo.