Hey everyone,
Thanks for the patience while we were taking a look into this situation.
Please check out the latest update below! Locking this thread here, but feel free to add any additional feedback below as well.
All of my Pillars of War datacrons have been reverted back to Lv 5.... But I did not get back all of the currency used to re-roll or the re-roll materials...
Same situations:
- All crons reset to level 5
- Lost of bunch of credits (I got 130m credits with a 100m limit ????)
- Lost all reroll mats I used to get the DC’s to level 9
- Please revert back to the old DC
Ally Code: 679-424 677
Adding my voice to the millions crying out.
This is going to have to be fixed. You’ve reverted datacrons with no reimbursement or consideration of:
And likely other things I am forgetting.
It also seems like the amount of mats “reimbursed” does not fully cover what is needed to rebuild those DCs, even excluding the reroll issue, but I may be wrong about that.
I can personally relate to not always thinking through all the implications when I make a decision, but one would think this would have occurred to SOMEONE on your development and implementation team.
Please either go through your records to refund any other materials associated with those datacrons, or provide a make-good that makes up for any amount someone might have spent, or revert the datacrons and let us decide what we want to do with them since the update.
My Datacrons are Set to lv. 5 but did mit get all the invested materials and when u Upgrade the Datacrons again. You have the old reroll costs. They are Not reseted. That's quite unfair.
Yes - it's very frustrating. I spent a lot of crystals and material rerolling the datacrons to get them where I wanted them. All of that is gone now. I tried redoing the datacrons with the reimbursements that they sent to us, and none of the datacrons came out the way I wanted them to, and now I don't have the resources to reroll them.
Same here, this was gut punch to those, who invested in this, players who do not invest had no damage done...
100% I'm flat out pissed. The half-a$$ refund does not equate to what I spent on my DCs and I want ALL of it back. I had maxed currency, did my DCs and was down to like 2.2M and then they reset ALL of my PoW DCs and gave me back less than half the materials AND only 24M in currency. So tired of the EA rip off schemes. They need to get their QC (Quality Control) into shape because I refuse to spend on a this game any longer with this gross misuse of charging/fix/steal from players BS. Seriously thinking about quitting entirely and launching a website just to get people's voices heard about this gross ripping off.
Capital Games Team
