anybody else have this?

I haven't been able to get into the game this morning. I've tried force closing and restarting also uninstalling the app and reinstalling with no improvement.The normal splash screen come up with EA/CG, then the Disney logo, then it just hangs on checking for updates. I don't think it's frozen because if I turn on airplane mode during this point I get a pop-up about connection error so it's not unresponsive.

Having the same problem. I've done all the steps you listed and even tried uninstalling the Google Play service / Google Store and having both of the services update back from factory settings. No luck... It may be a Google Play thing as I'm unable to log into PoGo either.*UPDATE: Still not working after phone factory reset...

"Xianith;802759" wrote:Having the same problem. I've done all the steps you listed and even tried uninstalling the Google Play service / Google Store and having both of the services update back from factory settings. No luck... It may be a Google Play thing as I'm unable to log into PoGo either.*UPDATE: Still not working after phone factory reset...I made a ticket with EA and chatted with a rep. I got referred to technical support. I'm suppose to get contacted by then via email but no commitment on how soon that would happen. Do you happen to be using a Nexus 5X?

I removed my Google account from my phone, remove the app, added my Google account back, reinstalled the app and it worked.

CONNECTION ERROR - (Merged Threads )

511 Replies

wearywarrior74
9 years ago
Thankfully all device types are having a problem. We don't need another iOS vs. 'Droid meltdown.
Nits_neuron
9 years ago
same issues, connection error and now I lost my last daily, will lose daily rewards and my 600 coins to guild.
trmiv
9 years ago
There is an Amazon S3 outage going on right now, that's likely the cause
LordSithMyPants
9 years ago
Yet again -.-
Red_M4dness
9 years ago
What happens if I was already logged in? Will anything I keep doing be saved?
CG_Kozispoon
EA Staff (Retired)
9 years ago
"SubzeeeDon;932130" wrote:
"CG_Kozispoon;932113" wrote:
Current Server Status: DOWN
We're experiencing some issues with authentication/connection issues which appears to be affecting a good number of our players. We're looking into it and appreciate your patience as we investigate the issue!

Thanks for the response. I'm not as mad anymore aha keep us updated cheers :)

Not a problem!
EDIT- Please note players who were IN the game when this outage happened should not be experiencing issues. This issue seems to be affecting those trying to launch the game at this time.
ghallmark814
9 years ago
FYI..If people were IN GAME they are OK.. the issue is with logging in.
This is not OS dependant.
pargame71
9 years ago
"SikrouDeco;932148" wrote:
DOS = Denial of Sith lol

LOL - too many rebels
yoginheimer
9 years ago
"wearywarrior74;932152" wrote:
Thankfully all device types are having a problem. We don't need another iOS vs. 'Droid meltdown.

Hey we all know that droids meltdown. o:)
meow1237546
9 years ago
It kicked me out while I was in game refreshing arena opponents so if you're in the middle of a battle I imagine when it tries to upload your result that is when you will get the connection error.