I want my Bronziums thank you. They are a decent way to earn Shard Shop currency when I am running low. The problem with Bronziums is having to open them one at a time. They said it would be an issue to open multiples at a time but that makes no sense what so ever. A little simple coding would fix that. They could swap the Finish button location with the Buy Again button. It would speed up opening packs but that would be the simplest of quick fixes.
I agree on the Energy issue though. I am a working man and it can be rather difficult to get away from my duties to claim energy at certain times.