"littleMAC77;c-2118379" wrote:
"TMO;c-2118378" wrote:
"Kyno;c-2118375" wrote:
"TMO;c-2118372" wrote:
This is a problem that should be fixed asap. I lost 70 tickets when i was on the cusp of defeating Rey (ios crashed) that would have been 7/10 tokens for me. The bad thing is I spent $ on crystals for refreshes ect for days. If I cant be compensated for an error due to bad coding I will just become a growing member of the F2P population. Guess well see if there is a fix and if not not a huge deal just saved me hundreds of dollars per month. #Galactic Lives Matter
Bad coding?
What coding caused this, what was the exact issue that should be fixed?
I don't get paid as a software engineer from CG so that is their problem to fix. They can choose to fix it or frustrate players that spend money to pay there salaries. This is not an isolated incident and has happened to several players. Doesn't sting as much if I am F2P and loose something due to errors in the game but when you spend hundreds a month on anything you expect a level of service/commitment/stability. #Galactic Lives Matter
Have you considered that it may be your connection? Crashes happen in games, any game, and they suck, but any compensation for individual instances allows for exploitation.
Definitely not my connection, it is app related. I guess it falls onto customer service. I pay for a service and when that service fails or is lacking I can ask them to remedy the problem and if nothing is done I can choose not to spend my hard earned money on that service. Spending money on CG virtual currency is a luxury not a necessity to play the game. I will still enjoy the game as F2P but I can see a growing trend of frustrated customers doing the same.
