Crystal Packs Over Charging

"SnakesOnAPlane;c-2217821" wrote:

"Unrulyondamic;c-2217788" wrote:


To throw salt in the wound ?. Apple charging an extra $10.66 to boot. So a crystal chest for $49.99 has now actually costed a total USD amount of $85. This is the worst purchase/result I’ve ever experienced

Bruh, you’ve bought more stuff, and not necessary from this game. Apple often sends in a single batch for the final settlement. I highly doubt EA has overcharged you.

Ok, so I’m a total N00b. Not only did I miss the now obvious joke, I was also not aware that Apple handles charges on a single batch. That makes perfect sense. I don’t check my bank account regularly enough to not have caught on... we can all go back to ? at poor jokes. ?

That's a poor job on apples part if they're bundling charges and not showing what was bundled. That's how you get customer issues like this.

"SnakesOnAPlane;c-2217821" wrote:

"Unrulyondamic;c-2217788" wrote:


To throw salt in the wound ?. Apple charging an extra $10.66 to boot. So a crystal chest for $49.99 has now actually costed a total USD amount of $85. This is the worst purchase/result I’ve ever experienced

Bruh, you’ve bought more stuff, and not necessary from this game. Apple often sends in a single batch for the final settlement. I highly doubt EA has overcharged you.

this

"cboath7;c-2219508" wrote:
That's a poor job on apples part if they're bundling charges and not showing what was bundled. That's how you get customer issues like this.

and this.

Now that you got all of us involved I think it's only fair to know what the rest of it was spent on :sunglasses:

There's still the issue of items being incorrectly priced. My in-game store also shows the $9.99 pack at $19.99 and the $4.99 pack at $9.99.

"Sandybard;c-2220610" wrote:
There's still the issue of items being incorrectly priced. My in-game store also shows the $9.99 pack at $19.99 and the $4.99 pack at $9.99.

If your game shows it as $19.99 it is a $19.99 pack not a $9.99 pack.

"StarSon;c-2220618" wrote:

"Sandybard;c-2220610" wrote:
There's still the issue of items being incorrectly priced. My in-game store also shows the $9.99 pack at $19.99 and the $4.99 pack at $9.99.

If your game shows it as $19.99 it is a $19.99 pack not a $9.99 pack.

Well before today, the pack of 1340 crystals was $9.99 and the pack of 610 was $4.99. Now they're $19.99 and $9.99 respectively. The pack of 2800 is still $19.99. if they were going to raise prices, they'd do it across the board. They wouldn't double the price of a pack to make it the same cost as another one for less than half the crystals.

"Sandybard;c-2220620" wrote:

"StarSon;c-2220618" wrote:

"Sandybard;c-2220610" wrote:
There's still the issue of items being incorrectly priced. My in-game store also shows the $9.99 pack at $19.99 and the $4.99 pack at $9.99.

If your game shows it as $19.99 it is a $19.99 pack not a $9.99 pack.

Well before today, the pack of 1340 crystals was $9.99 and the pack of 610 was $4.99. Now they're $19.99 and $9.99 respectively. The pack of 2800 is still $19.99. if they were going to raise prices, they'd do it across the board. They wouldn't double the price of a pack to make it the same cost as another one for less than half the crystals.

Well I'll be darned.

https://forums.galaxy-of-heroes.starwars.ea.com/discussion/240752/mispriced-crystal-packs-in-store

You can bet they would be fixing this issue a lot faster if the deal was good for the player and they were selling the 20s for 10...

"IronCross;c-2220654" wrote:
You can bet they would be fixing this issue a lot faster if the deal was good for the player and they were selling the 20s for 10...

I mean, it’s just a visual bug.