Quality of Life
Prudkoan: Do you plan to renew the graphics engine in the future? Or is it will be only in the Galaxy of heroes 2?
We have not immediate plans for a major graphical overhaul. We intentionally keep the asset size small to reduce the overall footprint on players' devices and to ensure the game performs well on a variety of device profiles. That said, we certainly could come back around and update the look of the game. It's more a question of priority and player feedback.
Goodgil: Between events, TB, TW, two arenas, and 3 raids, the amount of time needed to play this game to always be increasing. What are your plans on this subject?
We have a history of a doing things to lower the amount of time that players spend in game as the develop mastery over our different areas. We most recently added simmable Galactic War and will continue to do things to ease the time burden. I can't speak to specifics right now, but we hope that our development history demonstrates that we are constantly addressing it and making changes.
Can you please release a public API so that we can build other community tools around the game?
I'll talk to our engineering about what we can reliably make public and not. The more likely thing is that we will partner with people (like swgoh.gg) that we can have a relationship with and make sure that there is a two-way street in case there are any issues. For example, some player-created scanning tools have been responsible for two of our outages in recent months, so this is something we need to guard closely.
egtrip: Have you considered adding a players Personal Daily Raid Tickets, xxx/600, to the screen with player level, in game name, energies, credits, crystals, to help a player know when they have completed the daily 600 and help guild leaders mange the 30,000, players who have not completed the 600 are missing 10-50 tickets?
The personal Daily Raid Tickets are currently displayed in the lower left of the Guild Activities tab. Info about a guild member's Daily and Lifetime Raid Ticket contribution may be found under the Guild -- Manage screen, including sorting highest-to-lowest and lowest-to-highest. We have no plans to put this info at the top of the home Cantina screen.
QUESTION: AaronBurrSir] Is there a technical reason in why we can't do Bronzium multipulls?
The technical answer is that handling a massive number of drops is not currently supported in the game. That said, it would be possible (with work) to enable that. We have been talking about what to do with the Bronzium packs and system overall, and haven't yet landed on where we think this aspect of the game should go yet. All that currency was introduced with the tournament system and was intended to be used for that. We weren't prepared for it to be used only for bronzium packs, so it will be more challenging than simply enabling that functionality.
What precautions will you put in place to protect players, especially minors, from the gambling aspects of the game...particularly anything where the odds aren't clear and money is involved...crystal drops for characters, etc?
This is obviously a very touchy subject. Aspects of chance and random outcomes have existed in games and collection activities throughout the ages. Consider baseball card packs, or collectible card games like Magic: The Gathering, or even rolling dice in D&D or other table top games. A fundamental theme to these types of games -- both in the collection of characters and items as well as in the combat or gameplay -- is randomness and chance. Our game is a hybrid RPG / CCG (Role Playing Game / Collectible Card Game). And, like its predecessors, we likewise have random outcomes woven throughout the experience.