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craven31652's avatar
craven31652
6 years ago

Double charging

Everytime I buy a crystal pack I'm being double charged. It has done it four times now. Each time takes a week to give me my money back. I want to buy the $99.00 crystal pack to be completely ready for Darth revan but I'm scared I'm gonna get charged $200 Instead of the $100. Has this happened to anybody else? Has anybody been double charged on crystal packs? Also if I bought a prepaid Visa would that work on a mobile purchase does anybody know? This is really starting to tick me off
  • XxiCOLOSSUSxX's avatar
    XxiCOLOSSUSxX
    6 years ago
    What plank said. Just go buy a Google play or whatever the apple equivalent is and do it that way.
  • craven31652's avatar
    craven31652
    6 years ago
    Yeah I'm gonna start doing it that way. It's done this to me the last four times I made a purchase. They will give me the money back they always do it will just be like a week and half to two weeks smh
  • craven31652's avatar
    craven31652
    6 years ago
    I thought about just adding funds directly to my Google play account and then using Google pay for the purchase
  • NyKynoe's avatar
    NyKynoe
    6 years ago
    I would recommend you contact both Google/Apple (whom ever you use) and EA Help to see if they have a reason on either of thier ends or a suggestion on how to correct this for the future.

    There is a root cause and anyone here is only going to help you treat the symptom. You should try to fix the root cause.

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