Free Chromium Pack

Why though? You didn’t waste your crystals by mistake...

I want to double dip too

"Neribas;c-1728057" wrote:
can i still buy a chromium by "mistake" and get the refund?

I would transfer the 70 shard shop currency most ppl got if i could :). Well i dont have any, but i would if it would relieve the tension....

"StarWarsWantsTooMuch;c-1728083" wrote:
a long time ago i bought a IV carbanti by accident thinking i was buying a III carbanti.

i asked for a reversal and for them to remove the carbanti from inventory and give back the crystals because it was a mistake.

they didnt refund and apologized that they couldnt because it was mistake on my end. i understood at the time but hearing this makes me mad.

I share your pain! Who among us did not accidentally buy a mk IV stun gun thinking it was a mk V when they first showed up in shipments? I know I did ... but I only did it once! And nobody to blame but myself for failing to read ... a lesson well learned.

"Nauros;c-1728087" wrote:
I am toying with the idea of submitting a ticket asking for my free chromium (or 10 CW Chewie shards or whatever), think it has any chance of success?

lol ... not a chance

This isn't exactly a blind giveaway of crystals. They're only refunding based on timestamp and when you made the purchase. I don't know what the cutoff is, but the other caveat is that they're only giving back compensation for one pack. So, if you were dumb like me, and kept seeing the flag saying "buy your pack", and didn't question the reward until you saw 12 Sion shards, well, you were out 700 crystals quickly. I'm just glad they're giving me something back, but I really didn't need 7 Nihilus's and 12 Sion's.

On the flip side, I have to say, those weren't the most horrible drops for those packs!

"StarWarsWantsTooMuch;c-1728083" wrote:
a long time ago i bought a IV carbanti by accident thinking i was buying a III carbanti.

i asked for a reversal and for them to remove the carbanti from inventory and give back the crystals because it was a mistake.

they didnt refund and apologized that they couldnt because it was mistake on my end. i understood at the time but hearing this makes me mad.

they shouldnt get a refund or we should all get a free chromium. selective forgiveness for mistakes is a very bad thing to hear.

very disheartening to hear this

Oh boo. Maybe if you were smart enough to accidentally buy 3 chromium packs with your eyes half open at 6am you’d be rich like me. A partial refund and 10 Zeb shards (converted to whatever shard currency that is). I’m rich, bitches!!

"Tbuono89;c-1728268" wrote:
What’s sad is that most if not all of you are fully grown adults and are complaining about not getting a little reward for being such good listeners l. LOL

And most if not all of the fully grown adults that get to complain about their own stupidity are rewarded? What hypocritical logic is this? This rewards stupidity, incompetence, and a low bar for purchasing comprehension. It is silly.

Either give nobody reimbursements or give everybody something comparable to what was lost. Perhaps make updates more user friendly in introducing players to changes when players encounter them. Maybe provide easier access to the patch notes with an in-game update screen under the mailbox tab. There are many ways to slice this cake, no one answer is the correct way, and I guarantee people will still complain.

Yes, people complaining about little things is asinine. However, remember where you are. These are the official forums and logically the easiest way for arguments from both sides to be heard. I personally believe that the players made their mistake and shouldn't be rewarded for their lack of awareness. That can aggravate many customers though, and CG most likely realizes this; therefore their quick solution is to reimburse their customers' mistake and hopefully not lose another wallet due to poor customer support. The flipside is that the goody-two-shoes competently-aware people-who-read-good feel like they're missing out on free stupidity rewards and want prizes as well.

"Tbuono89;c-1728268" wrote:
What’s sad is that most if not all of you are fully grown adults and are complaining about not getting a little reward for being such good listeners l. LOL

No. Looks like you didn't understand it at all. People are complaining because players are being rewarded for not paying attention to what they buy.

Exactly what I think. Why the one who is mindlessly tapping on the screen should be in plus? lf the one is not paying attention on what he or she is doing thats does not mean (s)he should be rewards for that!
Then reward all other for thinking what they are doing