Game just logged me into a totally different account

They know this happens. They either don’t know how to fix it or don’t care.

Not fixing is one thing. Not compensating is criminal. Having no way to approach CG about this issue... I'm too worried about issues like this to spend money again. It's just too risky.

It's worrying that this wasn't via bluestacks.

The common thought has been that if you link your account to facebook and use bluestacks, it opens up this sort of thing.

"harvestmouse;c-2368500" wrote:
The common thought has been that if you link your account to facebook and use bluestacks, it opens up this sort of thing.

Separate things. If you link to Facebook it opens up to hacking the Facebook account which is how people get in that way. Bluestacks happens if you use a guest account because the emulator generates a random GUID which the game client uses to generate a player ID and this can rarely already exist.

Not convinced this can actually happen on iOS.

This is happening to me since latest update. I keep getting random notices about switching accounts & need to shut down and restart

Eg



I’m not on Facebook- just play via IOS Gamecenter. Never had this until today but it’s happening regularly now

"Ultra;c-2368534" wrote:
the iOS examples of a level 1 account is a new player account

as in you are creating a new account since the device doesn’t know you have an existing swgoh account

it’s not you going into another player’s account

But how do you know that? You've admitted previously that you're not a programmer/developer.

Both screenshots above posted by @Wed_Santa and @Natetiffer show different names attached to the account.

The simple fact that players could inadvertently log into someone else's account, or have someone else log into their account has players really concerned about this issue! CG needs to take responsibility for this problem, and find a fix for it immediately!

"Ultra;c-2368534" wrote:
the iOS examples of a level 1 account is a new player account

as in you are creating a new account since the device doesn’t know you have an existing swgoh account

it’s not you going into another player’s account

does it name new accounts that way? it wouldn't be a mol eliza? (sp)

"Ultra;c-2368534" wrote:
the iOS examples of a level 1 account is a new player account

as in you are creating a new account since the device doesn’t know you have an existing swgoh account

it’s not you going into another player’s account

The thing is that there's already a lot of people having the same issue, even with SS and video proof of how some people actually logged into other people's account and were able to use it. There's even a case from someone that got their account deleted. This is a game where people spends money, CG can't keep sweeping this issue under the rug.

There’s a game in this bug

"Ultra;c-2368596" wrote:
Again, The Ahnald issue, the new player screen issue, all these are different

Right, but what are the devs doing about all these issues? That's all we want to know. Are you fixing these issues, or deleting posts about it so we have to move to Reddit with all the evidence?

As a guild leader, I sent out a notice to everyone to stop spending (if they do), until this is at minimum is addressed, and hopefully eventually resolved. How can we trust the safety of our accounts and real money spent on this game anymore?

"Enigmatic_Potato;c-2368678" wrote:
The Ahnald thing, is a Bluestacks issue. Not on CG's end.

On top of that, CG does not officially support emulators anyway. They have no obligation to do anything for it.

People are logging into other players' accounts. The system has to prevent this. If that means they need to change their authentication mechanism and come up with a better strategy to uniquely identify a player then that's what they need to do.

Just from the little info I've seen on this issue, people are right to be scared.