"Ultra;c-2368547" wrote:
"ShadowJediKnight;c-2368541" wrote:
"Ultra;c-2368534" wrote:
the iOS examples of a level 1 account is a new player account
as in you are creating a new account since the device doesn’t know you have an existing swgoh account
it’s not you going into another player’s account
But how do you know that? You've admitted previously that you're not a programmer/developer.
Both screenshots above posted by @Wed_Santa and @Natetiffer show different names attached to the account.
The simple fact that players could inadvertently log into someone else's account, or have someone else log into their account has players really concerned about this issue! CG needs to take responsibility for this problem, and find a fix for it immediately!
1. i’m a programmer / developer but that doesn’t mean anything since i never programmed or developed SWGOH
2. I’ve had this before on my iOS device and it showed me the new player tutorial, if i’m accessing another player account i wouldn’t be going through the tutorial, but force quit and restarting the app fixed it
3. Yes, they are default player names but notice they are all level 1 accounts
I am not a Programmer / Developer but I do manage and trouble shoot such things. I think with any changes these things happen. Testing is key but it does not catch everything. But what I want to know is what is causing these players to be logged out and being sent down the new player path? As far as I am aware on Android and iOS this normally happens after a user choosing a guest account and not by default when they load their game. If it is happening as implied, randomly and without the user making the decisions, something else is doing it. I am yet to see evidence of a user logging into an account that isn't theirs (ok maybe I saw a certain You Know Who on YouTube) but if this is happening it sounds like a security policy / permissions issue somewhere (this is an area I trouble shoot)...
I know posts grow legs and players are concerned but don't know all the facts. What we would like to know is whether CG acknowledge there's an issue and if so what are the doing?
Investigating - Potentially Something they have contributed to or
Ignoring - pretty sure it's nothing to do with them and therefore Apple need to get involved.
I have not experienced this on Android except by my own instigation.
Maybe just an acknowledgement would help, before the post is closed at least.
