***Game login issues*** (Merged Threads)
We’re aware that there’s some issues with players who are on android devices when trying to log into Googleplay. Namely, they can't log in at all (i.e receiving a connection error) so posting your device info and ally code will not help in this case..We’re investigating this and will report back once we have more info.
* This issue is affecting iOS as well. Our team is looking into it and I've updated the title of this thread @_@
UPDATE - There are incoming reports of players who have been able to access the game, but please note that work is still being done and there is a chance you will still be kicked out of the game and start receiving error codes again. We will post an additional update once permanent fixes are in place.
UPDATE 02- Most players should be able to log in and have normal access to the game. Our team is working on the servers and monitoring them to ensure everything is running smoothly.
We will provide additional details once we have determined what will be sent out to players due to this outage. We appreciate your patience while this is being reviewed.
* This issue is affecting iOS as well. Our team is looking into it and I've updated the title of this thread @_@
"EA_Jesse;661315" wrote:
This is not server maintenance, there is an issue where players are unable to login and ours server engineers are still working to resolve this.
You may see a notification when trying to log in that says there is Server Maintenance, this is due to the engineers trying to track down the cause of the login issue.
UPDATE - There are incoming reports of players who have been able to access the game, but please note that work is still being done and there is a chance you will still be kicked out of the game and start receiving error codes again. We will post an additional update once permanent fixes are in place.
UPDATE 02- Most players should be able to log in and have normal access to the game. Our team is working on the servers and monitoring them to ensure everything is running smoothly.
We will provide additional details once we have determined what will be sent out to players due to this outage. We appreciate your patience while this is being reviewed.
