Forum Discussion

gk0h1hwear's avatar
8 years ago

Game Progress Lost

Hi everyone,
Since technical support is not helping me, i wanted to ask to forum if anyone faced and solved this issue because its a litte different about the other stories.
I have changed my apple device ( iph 6s) by changing i mean just to another iph 6s. I had my account linked to my gamecenter and i need to mention that i paid about ten dollars to this game. After i install my backup to new phone i have launched the game. And my all process was gone. But the game noticed that i havent logged in to any gamecenter acc. So i tap on the lefthand corner and connected to my gamecenter. After i did this a question appeared and asked me if i wanted to keep playing with existing or start a new game. Of course i did wanted to keep playing and choose it. But instead of giving me my account back it started a whole new game. And all my process is gone. Support suggests me to logging in to my gamecenter. But im already logged in and i think the game over-write or deactivate my old data and everytime i log in it puts me in to new account which is 18 levels. If anyone faced something like this. Please help me. Thank you.
  • You probably did not sign into Game Center on the previous device. That makes your old SW account a Guest account and your progress was not saved via Game Center. Now that you have bound a new level 18 SW account to your Game Center account, you cannot bind your original SW account to the same Game Center account anymore. To check, please go to your previous device, and see if your original SW account is still on the old device. If you really want to save the progress of the original SW account, you would need to create a new Game Center ID and then bind that account to it.
  • "Huatimus;901842" wrote:
    You probably did not sign into Game Center on the previous device. That makes your old SW account a Guest account and your progress was not saved via Game Center. Now that you have bound a new level 18 SW account to your Game Center account, you cannot bind your original SW account to the same Game Center account anymore. To check, please go to your previous device, and see if your original SW account is still on the old device. If you really want to save the progress of the original SW account, you would need to create a new Game Center ID and then bind that account to it.


    This! Do you have your old device? If so, go to Settings, Game Center, and sign in with your Apple ID. Once done, open SWGOH on that device. After, delete SWGOH in your new device, make sure you're signed in to the same Apple ID on Game Center, and then reinstall SWGOH.
  • Just curious, are you in the tutorial? You have to play through the initial tutorial before it will allow you to connect your account.
  • "Bhaalor;901860" wrote:
    Just curious, are you in the tutorial? You have to play through the initial tutorial before it will allow you to connect your account.


    Which is extremely annoying and highly unneccessary.