Forum Discussion

5 years ago

Game time can’t be changed

Time change I need help, I changed my time last October and then moved to Germany and changed my game time again. Now savings time happened again and I can’t change my time

EA_Lanna

Community Manager

5 years ago

Hi @craydane,

Please do not create multiple threads for the same issue. This is considering spamming the forum and breaks the forum rules. I've merged your threads together.

This is not an issue we can assist you with from the forums. You are welcome to link in with the support team directly to see if they have the ability to assist you. Please follow the steps outlined in this thread to reach them: https://answers.ea.com/t5/Technical-Issues/How-to-contact-support-for-Star-Wars-Galaxy-of-Heroes/m-p/6287843#M2

- EA_Lanna

craydane

5 years ago

The support team stated there was no way for them to help me.

I am not spamming the forums, it’s the fact that there has been no assistance to this matter.

perhaps the game needs to automatically adjust for daylight savings time, or offer more time changes because plain and simple people move across several time zones and that change along with the time changes exceeds the times you can change the game time.

I could care less about leaders boards, I just simply want to play the game at 1200, 1800 and 2100 like I have for over 4 years.

is that really that hard to do??

EA_Lanna
Community Manager
5 years ago
Hi @craydane,

The support team would know what can be done. They've let you know they are unable to assist you in this. There is nothing further we can do.

I've explained that more than 1 thread on the same issue is considered spamming. Please keep it in mind for again.

The next opportunity you'll have to reset the payout timeslot will be when 12 months pass from the initial timeslot change.

- EA_Lanna
- craydane
  5 years ago
  I can’t accept this as a solution because my time has not been changed.
  I stayed on chat for nearly an hour and they couldn’t do anything.
  
  this is a problem within the game.
  - EA_Lanna
    Community Manager
    5 years ago
    Hi @craydane,
    
    I understand this is not what you were hoping to hear. As there's nothing more to add at this point, I'll close out this thread.
    
    Thank you,
    
    EA_Lanna