Forum Discussion

5 years ago

Game time can’t be changed

Time change I need help, I changed my time last October and then moved to Germany and changed my game time again. Now savings time happened again and I can’t change my time

EA_Lanna

Community Manager

5 years ago

Hi @craydane,

The support team would know what can be done. They've let you know they are unable to assist you in this. There is nothing further we can do.

I've explained that more than 1 thread on the same issue is considered spamming. Please keep it in mind for again.

The next opportunity you'll have to reset the payout timeslot will be when 12 months pass from the initial timeslot change.

- EA_Lanna

craydane

5 years ago

I can’t accept this as a solution because my time has not been changed.
I stayed on chat for nearly an hour and they couldn’t do anything.

this is a problem within the game.

EA_Lanna
Community Manager
5 years ago
Hi @craydane,

I understand this is not what you were hoping to hear. As there's nothing more to add at this point, I'll close out this thread.

Thank you,

EA_Lanna