Guild recruitment issues

Generally when guild recruitment is working, if we’ve got an open slot we’re getting a steady stream of in game applicants. We’re currently at 46/50 after some members left over the course of the last several months. We’re a 260m gp guild and generally get a wide range of 700k-6M gp applicants.

We had an issue in the past where our guild recruitment feature in game was broken and we didn’t receive any applicants for months. Our guild leader submitted a ticket here and someone did something on the backend to fix the issue. After a few days we started receiving applicants again, and a steady stream at that. It appears as though this is now broken again.

Our GL submitted another ticket, but was met with a generic canned response(attached). There’s no way we wouldn’t have gotten a single applicant over the past 3 months in game when previously when it was functioning correctly we’d get 5-10 a day whenever we had an open slot.

Please take a look into this issue further, as it is really hindering our guild progression in multiple areas of the game.

EA_Lanna
5 years ago
Hi @TAPASX,

Thanks for the tag. I'll pass this thread on and see if there's any news. Once I have news to share, I'll update this thread.

Update: So I've looked into this and confirmed that there aren't any factors on the backend that is blocking applications from coming through to guilds. Findings show us applications can and are being made. This means the application drought you're experiencing isn't due to a bug or the game.

Guild recruitment can be highly competitive and a lot of guilds use outside the game recruitment options like discord or forum to increase their changes of getting new recruits. That may help bring in applications for you if you'd like to try those.

- EA_Lanna

11 Replies

AproposWuin
5 years ago
@TAPASX I run a guild and we have also not recieved any in game applications in.... A very long time.
Can we have some help as well please?
QuietThunder123
5 years ago
@TAPASX I’m having the same issue. It’s been weeks since we received ANY applications. We Had this issue a few years ago and it got fixed somehow but now it’s back. It’s really hard to recruit applicants outside of the game. Really hope they fix this.
EA_Lanna
Community Manager
5 years ago
Hi @TAPASX,

I'm catching this a few days after but can I check in and see how the applications are going since? Are they coming through?

- EA_Lanna
TAPASX
5 years ago
Unfortunately nothing yet. It’s been months now, so wouldn’t have expected anything to change.

Anything you can do to help @EA_Lanna ?

Still an issue for us, zero applications. We could use some help here.

Bumping for visibility

(CM: Posts merged to limit spam via posting in a row)
EA_Lanna
Community Manager
5 years ago
Hi @TAPASX,

Thanks for the tag. I'll pass this thread on and see if there's any news. Once I have news to share, I'll update this thread.

Update: So I've looked into this and confirmed that there aren't any factors on the backend that is blocking applications from coming through to guilds. Findings show us applications can and are being made. This means the application drought you're experiencing isn't due to a bug or the game.

Guild recruitment can be highly competitive and a lot of guilds use outside the game recruitment options like discord or forum to increase their changes of getting new recruits. That may help bring in applications for you if you'd like to try those.

- EA_Lanna
kabachochik
5 years ago
No new players join our Guild for more than a month. What might be the problem? The power of the Guild is more than 140 million, the entrance is open. Previously, there were 5-6 new players a day.
Guild:
https://swgoh.gg/g/53434/konfetnoe-korolevstvo
kabachochik
5 years ago
@EA_Lanna Also, if you search for our Guild in the game by its name, it will not be visible there.
kabachochik
5 years ago
@EA_Lanna The last time the newcomers came to us on July 6, after that, on July 8, we had a free place, but no one ever took it. This could not happen just like that, because newcomers joined us very often. And here they have not appeared for a month, none at all.
kabachochik
5 years ago
@EA_Lanna Hello! Do you read my message?
Did you pay attention to the fact that it is impossible to find our Guild by its name in the search? And most likely it is not in the list when people are looking for a Guild.
manasso
Seasoned Novice
5 years ago
My guild called American guild has the same issues. The response that we should be looking for recruits ourselves: through discord etc is unrealistic and stupid. If EA does not fix this bug they will lose clients and money .