They're too busy screwing over F2P people to care.
What CG doesn't seem to realize is that as they turn this into a whale only game, the community itself dies. This is evident with the dramatic fall off in engagement with SWGOH content creators. They're all screaming because that is their income.
This change with MkI raid currency, where they're forcing you to buy in quantities of a minimum of 75 further screws F2P because it forces them to maintain massive quantities of different parts that they do not need. This is called in business "reduced inventory turnover." Just the fact that CG did this without putting out a notice or advising the community says that they knew they were screwing people over. They just hoped that nobody would notice.
Well I noticed. Perfect example. I just needed 3 of one part to complete my 50. My only option was to either spend 4250 MkI raid currency for 125 of them (even though I only need 3) and then sit on the other 122 in inventory potentially for months until I need them again, or buy energy and try to farm the 3 I need.
The level of contempt CG has for the SWGOH community is truly profound.