How to write a private message?

It's a good idea to reach out for support

I think PMs don't banned in Russia. 
And I didn't reach out for support.

'Choose a Message'
Have you reached out for support?
Or could writing PMs be banned in your country?

Here you are

We need physical evidence of the issue

Take a screenshot of it

But I hasn't got second button

Have you tried clicking these buttons?

There is only button "report"

On the inbox page, I've got a "create new message" icon next to the settings icon.