Here are some steps you can try to resolve this issue and get the assistance you need:
Clear Your Browser Cache: If the website keeps refreshing, it could be due to a cache issue. Try clearing your browser's cache and cookies, or use a different browser to access the EA Help website. Sometimes, this can resolve the problem.
Use a Different Device or Network: You mentioned trying on multiple devices, but it might also be worth trying on a different network, such as mobile data or a friend's Wi-Fi, to see if the issue persists.
Disable Browser Extensions: Browser extensions or add-ons can sometimes interfere with website functionality. Try disabling any extensions you have installed and see if that resolves the issue.
Contact EA Support Directly: If the website still doesn't work as expected, you can try reaching out to EA support through other means. You can contact them via Twitter (@EAHelp) or through their official forums. Explain your issue and ask for assistance with changing your guild's name.
Check for Game-Specific Support: Some games have dedicated forums or support pages on their official websites where you can find solutions to common issues. Check if your game has a specific support section for guild-related problems.
Be Persistent: If you've already tried contacting EA support without success, consider trying again. Support availability and responsiveness can vary, so it's possible that your previous attempts just weren't successful.
Patience: Sometimes, support requests can take time to be resolved. If you've already submitted a request, continue to wait for a response, and be sure to check your email (including spam folders) for any updates from EA.
Remember to provide as much detail as possible when reaching out to EA support, including your account information and a clear explanation of the issue. This will help them assist you more effectively.
If all else fails and you're still unable to get assistance, you can also consider reaching out to the game's community or subreddit to see if other players have encountered similar issues and have found a solution or workaround.
