My EA account has been blocked. I don't know the reason, but I assume it's because I'm logging in from an iOS device or a computer. I've created a new account, but I'm unable to unlink the blocked EA account. When I try to unlink it, I get an error. It's definitely not a Wi-Fi issue, as it's working perfectly. I've tried everything, and I'm writing here in desperation.
P.S: Could this be related to the fact that I am from Russia?
Community ManagerHey gPencil,
Unforutnately it's not possible to unlink from a banned account. If your EA account's been banned, I'd recommend reaching out to our terms of service team. They can take a look at this for you.
But the problem is that I have already applied for unlocking. My application was simply rejected and only wrote that my account was checked and my blocking will continue to be valid. How should I even apply for unlocking if I don't know the EXACT reason for blocking my account?
P.S. the text of my rejected application:
Hello. My account was just blocked for no reason. The problem is that I don't even understand the reason for the block. I haven't violated your user agreement. I hope for a quick unlock. If you need any additional information, I can provide it. P.S: If my activity on iOS and computer is the reason for my block, please unlock me as soon as possible, as I am the only person who owns and uses my account.
If you were cheating, start another account and don't cheat next time
I've never cheated and my account is very important to me to just abandon it.
That's odd that they would have banned you then. Care to share your ally code?
А разве за использование читов заблокируют учётную запись EA, а не сам аккаунт в Swgoh?
Is this your account?
Да
Capital Games TeamCapital Games Team
