Is there a number for a EA HELP adviser based in USA?

Haha

"CCyrilS;c-2023974" wrote:
Haha

I used to work at 3 different call centers man, nothing gets resolved unless you specifically have them transfer you to the states, try it next time you have to call a cable/phone etc company, you'll actually get things done correctly and quick.

"MNMIKE86;c-2023978" wrote:

"CCyrilS;c-2023974" wrote:
Haha

I used to work at 3 different call centers man, nothing gets resolved unless you specifically have them transfer you to the states, try it next time you have to call a cable/phone etc company, you'll actually get things done correctly and quick.

I didn't know that was even an option

"CCyrilS;c-2023984" wrote:

"MNMIKE86;c-2023978" wrote:

"CCyrilS;c-2023974" wrote:
Haha

I used to work at 3 different call centers man, nothing gets resolved unless you specifically have them transfer you to the states, try it next time you have to call a cable/phone etc company, you'll actually get things done correctly and quick.

I didn't know that was even an option

for almost all banks, cable companys it is. All my companies the first person you contact is from India, if you escalate it, they all goto the states

"MNMIKE86;c-2023993" wrote:

"CCyrilS;c-2023984" wrote:

"MNMIKE86;c-2023978" wrote:

"CCyrilS;c-2023974" wrote:
Haha

I used to work at 3 different call centers man, nothing gets resolved unless you specifically have them transfer you to the states, try it next time you have to call a cable/phone etc company, you'll actually get things done correctly and quick.

I didn't know that was even an option

for almost all banks, cable companys it is. All my companies the first person you contact is from India, if you escalate it, they all goto the states

Good to know. But now I have to ask, why didn't you escalate it? Lol

because its hard to get these guys to escalate it, i been trying they just tell me to "wait for update" haha. Thats why i want the states direct number. And i dont even know if they have a USA location because their customer service ratings are so low

2 options
1. Whale harder. If you spend at least $10k a year on the game CG Will call you directly and see if everything is ok (unless you make utube videos, then they will ban you).
2. Be a forums mod. They have the devs on speed dial and get answers immediately as long as the question has nothing to do with anything anyone cares about.
3. You're welcome.

Life hack: Call in and select the Spanish speaking option. You usually get sent to a US rep

"Slippyfist;c-2024024" wrote:
Life hack: Call in and select the Spanish speaking option. You usually get sent to a US rep

weird how that works eh lol

"Krashxxxx;c-2024021" wrote:
2 options
1. Whale harder. If you spend at least $10k a year on the game CG Will call you directly and see if everything is ok (unless you make utube videos, then they will ban you).
2. Be a forums mod. They have the devs on speed dial and get answers immediately as long as the question has nothing to do with anything anyone cares about.
3. You're welcome.

Spot on