Issues, changes, apologies and promises

Advanced degree? You can go to a library and buy a book on coding. Then, buy the actual programming software. You don't need an advanced degree to code. You do however need a sense of logic and extremely strong math skills. Does coding get complicated? Sure, and I'm sure its a very hard job with the amount of coding, but take a look at their track record. Every bug that hurts their bottom line is fixed immediately. All other bugs take forever if they even get fixed at all. Not because they can't but because they are a business and they are going to work on money making code long before they work on old code that generates no profits.