There's a way to report players in-game and it's very dumb to one day learn that it doesn't actually do anything. Nor can you submit reports to the EA database. No, you have to learn the correct method and send a DM on the forum to report cheating. Totally baffling. Why not just make the in-game function work?
A better explanation of the process might help? Something like "we get X reports a day and we try to act on reports within Y days/weeks". If I knew that the average investigation takes 90 days from report to action I wouldn't feel great about it but I'd feel better than I currently do.
