Login issues [PSA]

UK, Android and iOS and had no problems today or yesterday.

I have the same issue. I haven't been in my account for nearly 24hrs now. I'm out several hundred crystals, gear, rewards from raids and energy refreshes. I've heard of using a second device to get in, but I don't have a second device to use nor is that a "fix". At this point, players not able to get into their accounts should be compensated for all missed rewards, crystals, etc...

I've talked to EA support and was told just to wait 24hrs. There was nothing wrong with my account and no reason I shouldn't be able to access the account. I was told there is a communication issue with their servers. EA case: 62358884

https://www.reddit.com/r/SWGalaxyOfHeroes/comments/hikgy8/am_i_the_only_one_with_this_issue_cannot_login/

This is the thread on Reddit. I think it is an issue but maybe not affecting too many people. I still cannot login

Non-UK Android user and it's happening to me too. If I force it into "play as guest" the game loads fine. Anything else it's stuck on the "connection error" screen.

I think we're just screwed out of being able to play. Maybe I'll finally just put the game down. Bummer, cause I am real close to activating GL Rey. At this point I've missed a lot of rewards (raids, daily activities, arena and fleet climbs/payouts, store refreshes) and I don't see any type of compensation to be made whole since they want to blame Google play.

I'm not a whale, so they won't care.

"jasonjay;c-2138046" wrote:
This is the thread on Reddit. I think it is an issue but maybe not affecting too many people. I still cannot login

I'm on that thread. Theyre blaming Google play as the culprit. Work arounds don't work. When I talked to EA support they said there is a communication error with their servers solo who knows.

"Katsapliakos;c-2101460" wrote:
I just logged fine,but i use emulator

I tried BlueStacks and get "There is an error with your connection".

"Altezza;c-2138127" wrote:

I'm not a whale, so they won't care.

Actually they do care, and are working on trying to figure out whats going on.

"Altezza;c-2138128" wrote:

"jasonjay;c-2138046" wrote:
This is the thread on Reddit. I think it is an issue but maybe not affecting too many people. I still cannot login

I'm on that thread. Theyre blaming Google play as the culprit. Work arounds don't work. When I talked to EA support they said there is a communication error with their servers solo who knows.

this issue can be caused by Google, we have seen it before. They are looking into it because the general "fixes" are working for some and not for others.

1:45 until I lose my free energy refreshes at midday, plus 3:45 until HAAT. Oh, and 4:45 until GAC signup closes. Would be nice to get a fix quickly. That's a ton of lost resources, in particular from an entire 3 rounds of GAC.