Looking into issue with Grand Arena Championship

"YaeVizsla;c-1895402" wrote:

"Avaiam;c-1895390" wrote:
They need to solve this quickly on Monday:

1. Announce it’s fixed and starting again same day
2. Announce all participants are being given 1st place rewards (Those who already got some of the new currency have that removed)
3. Announce all participants are given winning rewards for each round
4. Announce all participants are given all first place event and round rewards for all GAs that were not ran in June due to this event
5. Reset all ranks
6. Reset all achievements tied to this event
8. Do all of this while being open and transparent to alleviate concerns and help calm some people down.


However in the real world they’ll probably just lower drop rate percentages and give us double-drops again to burn crystals on.

You're saying you deserve automatic max rewards for an event that's being delayed a couple days?

Yeah, there ain't gonna be any pleasing you.

That’s exactly what I’m saying. I rarely lose at GA and my first round opponent in GAC would have been another win for me. But I want these rewards given to all participants.

A lot of people wasted time, effort, and money on an event that started last week and was canceled. Compensation is a good way to help smooth over negative situations.

Sometimes it’s not about what we would have earned or them giving us a second go at it. Sometimes it’s about saving face and acknowledging your mistakes and doing something good for your customer base to turn a negative into a positive.

Real leaders know this. CG has a lack of leadership and it shows with each announcement/event/release. Which is why this will not happen.

"Avaiam;c-1895414" wrote:
That’s exactly what I’m saying. I rarely lose at GA and my first round opponent in GAC would have been another win for me. But I want these rewards given to all participants.

A lot of people wasted time, effort, and money on an event that started last week and was canceled. Compensation is a good way to help smooth over negative situations.

Sometimes it’s not about what we would have earned or them giving us a second go at it. Sometimes it’s about saving face and acknowledging your mistakes and doing something good for your customer base to turn a negative into a positive.

Real leaders know this. CG has a lack of leadership and it shows with each announcement/event/release. Which is why this will not happen.

And sometimes, selfish demands are greedy and unreasonable.

"Avaiam;c-1895414" wrote:

"YaeVizsla;c-1895402" wrote:

"Avaiam;c-1895390" wrote:
They need to solve this quickly on Monday:

1. Announce it’s fixed and starting again same day
2. Announce all participants are being given 1st place rewards (Those who already got some of the new currency have that removed)
3. Announce all participants are given winning rewards for each round
4. Announce all participants are given all first place event and round rewards for all GAs that were not ran in June due to this event
5. Reset all ranks
6. Reset all achievements tied to this event
8. Do all of this while being open and transparent to alleviate concerns and help calm some people down.


However in the real world they’ll probably just lower drop rate percentages and give us double-drops again to burn crystals on.

You're saying you deserve automatic max rewards for an event that's being delayed a couple days?

Yeah, there ain't gonna be any pleasing you.

That’s exactly what I’m saying. I rarely lose at GA and my first round opponent in GAC would have been another win for me. But I want these rewards given to all participants.

A lot of people wasted time, effort, and money on an event that started last week and was canceled. Compensation is a good way to help smooth over negative situations.

Sometimes it’s not about what we would have earned or them giving us a second go at it. Sometimes it’s about saving face and acknowledging your mistakes and doing something good for your customer base to turn a negative into a positive.

Real leaders know this. CG has a lack of leadership and it shows with each announcement/event/release. Which is why this will not happen.

Come on man. It was an exhibition for working out the kinks. The forum begs for info. Is given early access as a way of seeing new content early, and then is up in arms because it isn't perfect? Even when we all new it wasn't (that is if you follow CG leadership where they said, again, it was an exhibition to ensure the ducks erre in a row).

Come on man...

I was so ready for that grand arena championship! The boring part (registering, setting defenses) was done and it was going to be great.... kaboom ! major bug.

There’s something wrong with your QA department CG. Even if it was a “preview”, you don’t ship alpha or untested code to all your customers (or you pay us). If it isn’t ready, don’t deploy. As a software developer, I am appalled that a bug like that made it to production. Shame ! Shame ! That GAC round could have been so cool, shame !

@CG, I've got an idea that might work for both of us:

Set a scheduled task to run every Monday morning and send to every player 1 zeta & 2 omegas. Why?

- You have already messed up something that we haven't discovered yet.
- You will mess up something in the near future.

This way you're covered on both scenarios and the forum drama would be greatly diminished. (would it though?!)

Deleted - Posts I was responding to were removed.

Everyone should receive the max possible rewards they would have been able to receive on the 1st round including any feats that could have been completed in 1 round...period. Based on the recent dev post update, it sound like anyone who was actually able to complete battles and get feats done will get to keep whatever they got but the rest of us who weren't able to run any battles aren't going to get any make-up for that.....just the flat reward that everyone will be getting. I know it's not a lot of GAC currency but it still doesn't make sense to leave out the majority of the players who weren't able to run any battles and therefore were not given an opportunity to complete battles or feats.

I have this nagging suspicion that might not be 100% genuine.

"Dblade21;c-1896150" wrote:
The fact that so many of us couldn't even earn points, but that those that did and got GAC credits get to keep them is ****. They should either remove all GAC credits from players, or equalize the amount and give it to those players that weren't able to participate due to the bug. By letting those that have credits keep them, but not giving anything to equalize the amount gives those players an advantage in getting gear already.

I agree. That is is unfair

Aside from that, at least communication is very good. Eric us keeping us in the loop

"Avaiam;c-1895390" wrote:

A lot of people wasted time, effort, and money on an event that started last week and was canceled.

This! Alot of people (myself included) busted their whatevers to get ready for the big new shiny event, also my enemy was a joke and i fullcleared him.
Regarding the "we will compensate those of you who got the fleet arena quest".... yeah what about people who were ALMOST done? Like me? Nah man, you're not fair and probably can't make it right.
I am so glad i can keep my 20 GAC...