Making sure I lose one way or another: Lag or RNG

I just lost 2 Rounds of GAC because my SLKR DSR (R9) team can't kill a single enemy in a PKHO R9 team in 5 minutes because after EVERY turn of any character the game freezes for 8 to 10 seconds. At the start of the round it freezes for 20 seconds so you start with 4:40 on the clock. This is so absurdly bad coding, so LAZY, so infuriating, that all the other trash like gating gear 1 to 12 behind a new paywall that is disguised as a new "gamemode" that has zero play value and the relic delta pale in compariosn. GC cannot even make the game playable; obviously all the effort whent ito how to milk the whales and krakens as much as possible and not into making the game even playable. What a absolutely discgrace and FU to all players. If this is not fixed and all the players are compensated for this you will see players leave in droves, me included and you got more than a thousand dollars form me over 8 years. Never have i felt beeing ripped of by anyone more than this "best update ever". FIX it. Yesterday. But not even an apaology, only "oh we will fix the lags, maybe, too bad you stupid players can't play just give us 200$ for a G12 marquee". 

FIX YOUR LAGGY GAME CG!!! please and thank you.