Why is it so hard for anyone that works for CG to realize how damaging these blunders (or worse, intentional scamming of the player base) are? The decision makers are so out of touch with the right way to treat customers and the culture there must be so oppressive that the devs don’t have a voice. It’s an appalling lack of competence in this day and age of customer experience being so important. We are your customers, treat us with respect and stop lying to us. This was blatant false advertisement. A company doing what was done in many other industries would be sued out of business for this type of activity. Fix this... stop making stupid decisions. Put your players at least in the same realm as you profits in terms of importance. Your little marketing lies should cost someone their jobs because of the missed opportunity. I haven’t seen this much talk of refunds in a while.. shame on you CG for letting this happen again.
EA Staff
