Hey all - I just posted an announcement about this morning's outage here: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/35532/may-1st-outage-follow-up?new=1Please give it a look and let me know what you think.Thanks.---UPDATE: We are aware there is still a problem some players are experiencing around Galactic War battles. The team is actively working on it. We'll update once we know more.---UPDATE: Hey all - We've made some more changes which should further stabilize things.Please let me know if you experience any issues after right now (6:06pm, Pacific).Thanks!

On iOS it was a minor outage, and GW double ups worked just fine once I was able to log back in. No apparent residual issues. Any chance we can get a full event schedule?

During the GW i had several time error 3.0 and had to restart(ios)

Yeah, just run into error 3 too. But yeah, that 500 crystals are nice, and letting us know what's next on the double event schedule is good too :smiley:

So...basically, wait another few hours before doing GW? No problem.

This proactive, quick communication is very good to see. Much appreciated!

Megathread: May 1st outage follow-up

fthbraveway
9 years ago
i dont get 500 cristals about gw issue?
TehQuicksand
9 years ago
"fthbraveway;372633" wrote:
i dont get 500 cristals about gw issue?

Not RIGHT now, in a couple of days. Wait a little and it'll come to your inbox
NewtonssApple
9 years ago
I'm having an issue with Google play authentication. Is anyone else having this issue? Started around 12pm ct. Samsung note 3. Contacted EA via their website, no response.
NonValidUser
9 years ago
Around 12:something PM Pacific time my GW was not doubled
But as this time it's doubled
braskme
New Spectator
9 years ago
I read "outrage" instead of outage, guess it still works :) Thanks for the acknowledgement.
Naugrin1
9 years ago
"NewtonsApple;372680" wrote:
I'm having an issue with Google play authentication. Is anyone else having this issue? Started around 12pm ct. Samsung note 3. Contacted EA via their website, no response.

You could try clearing cache/game data and then signing into google play again ingame if needed.
upoopedupants
9 years ago
"Darth_Malak;372473" wrote:
During the GW i had several time error 3.0 and had to restart(ios)

Only once when I retreated.
BLOODREAPER3000
9 years ago
"CG_JohnSalera;35533" wrote:
Hey all -

I just posted an announcement about this morning's outage here: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/35532/may-1st-outage-follow-up?new=1

Please give it a look and let me know what you think.

Thanks.

---
UPDATE: We are aware there is still a problem some players are experiencing around Galactic War battles. The team is actively working on it. We'll update once we know more.

On Android I see the restart issue happening with starting squad arena, and send invite after killing a squad.
NewtonssApple
9 years ago
"Naugrin;372723" wrote:
"NewtonsApple;372680" wrote:
I'm having an issue with Google play authentication. Is anyone else having this issue? Started around 12pm ct. Samsung note 3. Contacted EA via their website, no response.

You could try clearing cache/game data and then signing into google play again ingame if needed.

Tried a bunch of things, clearing cache included. It wants me to sign in (in game) with a new gamer tag. Anyone know how to get a response from EA?
JediNinjaCat
9 years ago
"NewtonsApple;372795" wrote:
"Naugrin;372723" wrote:
"NewtonsApple;372680" wrote:
I'm having an issue with Google play authentication. Is anyone else having this issue? Started around 12pm ct. Samsung note 3. Contacted EA via their website, no response.

You could try clearing cache/game data and then signing into google play again ingame if needed.

Tried a bunch of things, clearing cache included. It wants me to sign in (in game) with a new gamer tag. Anyone know how to get a response from EA?

I'm having the same issue. I thought it was a problem with my Google account. I've cleared cache, uninstalled/reinstalled game etc. I think they are still having issues. Hope it's fixed soon.