Just a constructive feedback and my personal view on the whole issue - @EA_Jesse
The underlying problem of MODS is how easily you are able to get it compared to RAID gear or staring a character. I did grind over months to get some better stats for the toons I like, and it was a slow and gradual process. The introduction of MODS changed the scenario completely.
I would say:
1. The timing of MODS addition in the game was not quite right. Once everyone catch up on the gear, it would have made more sense.
2. Another Raid type of system should have been introduced to get mod items, which would have given team to slowly acquire the right piece
Now what we can do:
1. Revert all the mod changes and refund to those who spent crystals in catina refresh and mod shipment.
2. Work on better strategy to get this introduced
3. Regarding Galactic War: add new good toons in the shipment. People will love to grind that for
4. Credit crunch- I don't see much issue, if mods are taken out. GW and Raids gives enough credit
Thanks for reading