You know it is bad when the devs have to start damage control the same day as an update. And that is the response we get, give it time? I think in your heads time means money. Thanks but no thanks.
I am all for making more characters viable, increasing variety but this? This has gone too far, you make defense play a bigger role, added a "shield", and reduced damage across the board...really? Battles are painfully slow and boring now, not to mention you completely ruined galactic war.
Your game is going downhill and these threads are only proving it. I am glad I did not invest hundreds of dollars in this game because you have royally screwed up here. Admit it, apologize, fix it and let's move on to more content, not more ceasly grinding.