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pfyl66sskbrw's avatar
pfyl66sskbrw
Newcomer
6 hours ago

My Account got radomly banned, any ideas to help?

So on the 9th of December I tried to log into my Account but was greeted by a message stating my Account had been banned due to repeated offenses.

Now there’s just a few things weird about that. First of all “repeated” i have never before received a suspension or warning of any kind about committing on offensive so even if i did something wrong I shouldn’t have been instantly perma-banned no? Secondly I have not received any kind of explanation for the ban. The bot you can talk to after being banned said i should have received an email on my linked email-address listing my offenses… which I simply didn’t. 

Even after reading the Code of Conduct I don’t see any issues in anything i did but besides creating a ticket that could take up to 10 days to get a response too i can’t find any other ways of getting help or Information as apparently having a callable customer service is a bit too hard for EA or they didn’t manage to put the number on any website.

If you have any ideas what i can do or why I might have been banned in the first place please let me know.

7 Replies

  • pfyl66sskbrw's avatar
    pfyl66sskbrw
    Newcomer
    3 hours ago

    Ah perfect thanks for looking it up. Yeah that’s me tell me if you see anything irregular. Ally Code is 722637765 for anyone wondering

     

  • pfyl66sskbrw's avatar
    pfyl66sskbrw
    Newcomer
    3 hours ago

    2 questions on that Zanir. 

    1. How do i check my ally Code while banned? CGs website didn’t give any way to see it if you can’t access the game. My in game name is Somestrangeidiot if im not mistaken, maybe that helps you find it.
    2. how precisely do you even cheat in this game? Do cheated characters have higher stats that they should thereby winning when they shouldn’t?

    whatever the case your free to have a look if you can give me a way to access my ally code outside the game.

  • What's your ally code, OP? If I look at your swgoh.gg page, am I going to find evidence of cheating on offense in your GAC history? Maybe I won't, maybe this is a legitimate mistake on CG's part, but in my experience, people who post threads like these are, in fact, cheaters who should be banned. 

  • well at least i now know for certain there’s no faster way. Would just be nice if the tickets got a response nearly as quickly as this tweet… already waiting (and missing in terms of resources) a full day.

     

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