Forum Discussion

mansmenendes's avatar
7 years ago

need advice

I moved from the country where I started playing the game ... accordingly, my time zone changed to 3 hours, the current time in the game is not convenient for me, how can I change the time zone?
  • Have a chat with them here - https://help.ea.com/uk/ .

    There's no other way of changing it except through them.
  • A one—time time zone change is possible, if you can proove that you relocated to a new home with a difference of at least 4 time zones/hours.
  • the fact is that I already addressed them with this request, they asked, what time would you be comfortable? I replied that -4 hours would be acceptable ... I gave them the exact time in the format (GMT) then they allegedly tried to do something and said that the program could not do this, for what reasons they could not divulge, then after a week of disputes they said that he was sent to the department, but he refused to change the time zone ...
  • Unfortunately the current policy is only in effect for changes of 4 hours or greater. This means you have to have moved more than 4 timezones, not be accepting of a time change of that amount or greater.

    https://forums.galaxy-of-heroes.starwars.ea.com/discussion/168546/update-to-timezone-change-policy-for-extreme-changes-only
  • "CoastalJames;c-1680374" wrote:
    Have a chat with them here - https://help.ea.com/uk/ .

    There's no other way of changing it except through them.


    ??????????????
  • "Kyno;c-1680499" wrote:
    Unfortunately the current policy is only in effect for changes of 4 hours or greater. This means you have to have moved more than 4 timezones, not be accepting of a time change of that amount or greater.

    https://forums.galaxy-of-heroes.starwars.ea.com/discussion/168546/update-to-timezone-change-policy-for-extreme-changes-only


    I lived in Minsk, Belarus ... this is a country near Moscow ... now I am in Toronto ... in Minsk GMT + 3, in Toronto GMT -4, don't I fit the criteria?