Not recieved TW rewards

I placed a lot of defense team's as usuall, i came in 18th out of 50 in the guild and i rarely attack as im one of the weakest players in the guild. (Around 150-300 banners)

I would just like a Dev to look into it to see why i never recieved my rewards, im not going to waste my time ringing them as there CC is terrible and will just tell me to post on there forum and throw 100 gems at me to shut me up.