Forum Discussion
8 years ago
So i decided to call EA customerservice.
Not for all the bugs, crazy droprates and other stuff that is not ok, but for the way it goes with purchases.
Ingame you have the option to buy resource (credits, shipbuilidingmaterials, trainingdroids) ship packages,characterpackages, etc.
In almost all of the purchases it says you have the oppurtunity to get an amount thats varies from a minimum and maximum.
For example; ''Fleet megapack; 2499 crystals''
It says you have the change to get between 5(minimum)-100 (maximum)shards.
After 8 months of playing and doing about aprox 200 ''ingame purchases'' i found out that 95% of the time you will always get the minimum.
so if you buy recources, packages or what so ever. Please understand that 95% of the time you will get the minimum
I contacted the customerservice and the guy that i spoke to, confirmed this is deceiving..
also when you put down this complain on the forum, moderators will ignore this and block you from the forum.
So moderator(s), if you read this; fix this and STOP deceiving (paying) customers!!!!
Not for all the bugs, crazy droprates and other stuff that is not ok, but for the way it goes with purchases.
Ingame you have the option to buy resource (credits, shipbuilidingmaterials, trainingdroids) ship packages,characterpackages, etc.
In almost all of the purchases it says you have the oppurtunity to get an amount thats varies from a minimum and maximum.
For example; ''Fleet megapack; 2499 crystals''
It says you have the change to get between 5(minimum)-100 (maximum)shards.
After 8 months of playing and doing about aprox 200 ''ingame purchases'' i found out that 95% of the time you will always get the minimum.
so if you buy recources, packages or what so ever. Please understand that 95% of the time you will get the minimum
I contacted the customerservice and the guy that i spoke to, confirmed this is deceiving..
also when you put down this complain on the forum, moderators will ignore this and block you from the forum.
So moderator(s), if you read this; fix this and STOP deceiving (paying) customers!!!!
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