Portraits look to much alike

I feel bad for you, but…. 

You didn’t apply the relic upgrades from the character’s portrait. You applied it from the character’s gear / ability / mod screen, which clearly states the character’s name. 

I think blaming CG for this is a stretch, and the main reason was your inattentiveness. 

Spammy McSpamfase

No I clicked on the other Quigon because I thought it was master quigon. I searched based on the looks of the portrait. I’m sure I’m not the only one this has happened to. I shouldn’t have to double check and reread the names to make sure I’m choosing the right character 

If you're going to spend 3000 crystals than you definitely should be double checking everything before upgrading.

It's not on CG that you only went by a characters portrait and ignored everything else. Blaming them on this one is a stretch as was pointed out already

The basic premise is still valid though.  I'm constantly making mistakes I didn't, or trying to swap mods around and have no idea whose portrait I'm viewing.  Players are making mistakes/having difficulties due to the change of portraits.  Yes, of course the blame can be put on the players for making mistakes.  However, we've gone from a position of not making mistakes to making mistakes due to an 'upgrade'.  This shouldn't be a thing.

Yeah, I added the wrong character to teams in battle on several occasions. Of course, being 50 and having glasses doesn't help either. But the problem got way worse after the updated graphics. If I played on a tablet or pc it wouldn't be an issue. But this is a mobile game, first and foremost, and the graphics aren't tailored to it.

Adding wrong quigon in a team, i can understand that. Based of the portrait. But putting relic on the wrong one in character screen how?

Old one had lightsaber out in character screen and the new one hide hands behind a poncho.

As a mobile player, I rarely have trouble distinguishing the portraits. Some exceptions to those are 501st, the Chewies and Geos, but even then it's just a case of memorisation - exactly as it was before the portrait updates. Hux kinda just looks like General Pryre, but I still know it's Hux. 

Ignoring the obvious refrain of "double check before upgrading", because OP probably already feels bad enough. Lesson learned, sucks it cost 3k crystals to learn it though.

I agree, big time. Case in point, the Ahsoka clones. We have 4 of them now, and the only one that is remotely distinguishable from the others by the portrait - at least for me and my terrible eyesight - is Snips. And even then, it's a toss-up. At least for the 501st clones it makes sense, they're literally meant to be clones. But the new graphics overhaul (I say new, it's like a year old at this point) definitely made it harder to distinguish character portraits.

And despite the claim that it was to improve graphics, it kinda didn't? OG Hera still has the cartoon appearance she originally had in her character model, but her portrait now looks like she's a kid with a fake ID trying to get into the club. I honestly don't get why the overhaul was needed, it worked fine the way it was.

"exactly as it was before the portrait updates."

I couldn't disagree more, and I'm not alone.  Maybe, it's the size of phone you use.  I like a compact phone as I dislike bags.  I really can't tell the difference between so many things now and I'm forever making mistakes.  The portrait update was a massive downgrade for me.

I recently was looking for some darkish guy with a blue face to do some mod swaps.  I checked Cad Bane...no  5th brother....no.  What other guys have a blue face?  After about 40 minutes of wasted time I found out it was tie fighter pilot with a blue highlight to his helmet.  That I had to do go through all of that, is total trash.