Punishing One Marquee Mess

Hey CG,

The way you’ve designed this ship marquee is a hot mess. Why are the big packs only accessible in pop up format? I clicked through the pop-up and didn’t buy so that I could start the event first. Then when I went to get a pack in the store these large 10-12x packs were not there. I then logged into the webstore and only the 1x pack was there (not even the 5x). So I went and bought two 5x packs in-game to get the ship to 5* only to have the pop-up resurface AFTER I’d made these two purchases. 

This whole marque is confusing and deceptive, and I haven’t even mentioned the lack of omicron pieces in the 30 shard cash pack for $30…

I want a refund on my two 5x packs or an adjustment so it works out the same as the 12x pack in terms of crystal spend per card pull.

I doubt I’m the only one who will be in this circumstance. Not having the 10x and 12x packs in either the in-game or webstore is just wrong. Fix your mess!