Re: I cant contact costumer support.

Hi @jhnfjk2ll476, 

I'm sorry to hear that. You're right, you'll need the support team to get help with the guild rename. Let's see...If this is still an issue for you, please grab your Player ID & Ally Code and try to load up the website outside of the game and include that information that way.

Steps: Open up a browser > go to help.ea.com > click 'Contact us' > Fill out case categories > Enter information in text box > Select Contact option. 

^ If that doesn't work, please let me know. 

- EA_Lanna