Response For Starkiller Breaking GA

So why report something that im having an issue with?

And people wonder why customer service is slow.

edit: and both are easily countered. Unless you are complaining about the Rey counter, then you should probably also bring up Boba.

What's the issue?

EA Help is not the right address for balancing concerns

The response reads pretty fair and professional to me. EA support wouldn't know anything about how a swgoh toon works. (Not that Malgus or SK is actually breaking anything anyway.)

What exactly is the issue? Are you experiencing crashes or other bugs with those teams?

If you are complaining about Malgus / Starkiller being too strong, deal with it

If you are complaining about some legitimate unintended interaction aka bugs that are occurring, submit a post to AnswersHQ not customer support

"stewman1991;c-2426755" wrote:
So why report something that im having an issue with?

I'm unclear what you expected Support to do with such a vague and unhelpful report as "fix Starkiller and Malgus from breaking your game".

Honestly, what were they supposed to do with that?

I bet most tickets are like this.

@crzydroid I don't know if OP is talking about that issue, but there is a Starkiller bug in the SK vs GL Rey matchup that would freeze SK in his animation in a specific scenario, making the battle time out inevitably, akin to the missing buttons bug. I haven't figured out yet what exactly the conditions are to create that scenario, but it doesn't seem to be random. Never experienced any bugs with Malgus though, so I can't say anything about that.