Forum Discussion
- So why report something that im having an issue with?
- And people wonder why customer service is slow.
edit: and both are easily countered. Unless you are complaining about the Rey counter, then you should probably also bring up Boba. - What's the issue?
- EA Help is not the right address for balancing concerns
- The response reads pretty fair and professional to me. EA support wouldn't know anything about how a swgoh toon works. (Not that Malgus or SK is actually breaking anything anyway.)
- What exactly is the issue? Are you experiencing crashes or other bugs with those teams?
- If you are complaining about Malgus / Starkiller being too strong, deal with it
If you are complaining about some legitimate unintended interaction aka bugs that are occurring, submit a post to AnswersHQ not customer support "stewman1991;c-2426755" wrote:
So why report something that im having an issue with?
I'm unclear what you expected Support to do with such a vague and unhelpful report as "fix Starkiller and Malgus from breaking your game".
Honestly, what were they supposed to do with that?- I bet most tickets are like this.
- @crzydroid I don't know if OP is talking about that issue, but there is a Starkiller bug in the SK vs GL Rey matchup that would freeze SK in his animation in a specific scenario, making the battle time out inevitably, akin to the missing buttons bug. I haven't figured out yet what exactly the conditions are to create that scenario, but it doesn't seem to be random. Never experienced any bugs with Malgus though, so I can't say anything about that.
