Road Ahead

Of course they want (and need) to make money with the game. But I believe people tend to spend more money when they are happy customers that can enjoy the content they pay for. I for example spent for some packs in the past to value the time I already played the game, but since august, I am strictly f2p because I dislike the road, CG has taken. Right now what they are doing feels like this:
https://www.computerbase.de/forum/attachments/disney-milking-star-wars-crazydiscostu-lol-jpg.1007543/